Your GenAI-Powered Coach to Accelerate Performance

Rob was leading two teams on a critical project. He soon realized that these teams weren’t working well together — prior meetings had ended in disagreements and previous attempts by others at getting them to collaborate had fallen short of expectations. It was now up to Rob to turn this dynamic on its head.

This was Rob’s goal as he used LiFT to prepare for a meeting with the two teams. He reviewed the actions and set up a positive intention for the meeting. He started the meeting by inviting each person in the room to talk about how they saw the problem. The energy in the room began to shift, with everyone perhaps for the first time listening to what others had to say. Then, based on LiFT’s guidance, he identified and highlighted the common ground in everyone’s perspectives, setting the stage for him to bring them all under a unified vision for what to achieve.

“This left the group feeling empowered and motivated,” Rob shared. LiFT also helped Rob build trust between the units, and they finally came together to work as one team.”

Maggie was working on a highly complex project with Robin, who reported to her. They had recently exchanged some heated texts about certain actions Maggie felt Robin had not taken on time, given that they were facing a strict two-week deadline. As Maggie prepared to meet Robin, she realized she needed to move away from what she was feeling. She dearly needed Robin to be fully invested in this project and there was a risk that their argument could leave them feeling divided.

LiFT guided Maggie to focus on building a human connection with Robin — learning more about her life story. This led to Robin becoming more honest with the challenges she was facing that were hindering her performance. Maggie too opened up about the pressure she was facing to deliver results on a tight timeline. They aligned on next steps to get the project to a good place. They had never had this kind of an open exchange before.

“I walked out feeling Robin was a wonderful person,” Maggie shared, “And this lesson that LiFT helped me learn is something I will keep in mind if ever tensions are triggered again in the future.”

Ali, an Asset Manager in a private equity firm, was grappling with a peculiar challenge. One of his subordinates, Sam, was too thorough with his work — to the point of being ineffective and inefficient. Ali had tried to address this issue on three separate occasions, but to no avail. “We were in a vicious cycle of me identifying the issue, Sam getting defensive, our tempers mildly flaring up, and the issue remaining as is,” he shared. He now prepared to meet with Sam a fourth time.

Using LiFT, Ali established a positive intention to engage with Sam in a better, more patient way. Based on LiFT’s guidance, he decided to start the conversation with inquiry to find out what was causing Sam to behave in this way. The conversation took a completely unexpected turn — Sam opened up about how he had grown up with a strict parent who accepted nothing short of perfection from him. They connected, truly listened to each other for the first time, and came up with a plan to optimize the quality of Sam’s work.

“The biggest breakthrough that LiFT got for me,” Ali shared, “was that we now understood each other — a giant leap from before.”